We would like to thank you all for your feedback as it really does help shape what we do and how we do it.

Key Points from the Stakeholder survey:

  • NPS up to a record high of 68%
  • 100% of partners are satisfied with the professionalism and helpfulness of GreaterSport staff.
  • 98% of partners are satisfied with the added value provided by GreaterSport.
  • 96% of partners are satisfied with the quality of support provided by GreaterSport.
  • 98% of partners believe that GreaterSport staff demonstrate their values; passion, integrity and purpose.

The feedback we receive really does shape what we do and how we work. For example, last year you said we could add more value in 3 key areas, so this is what we did:

1) Positioning and Advocacy

- Signing of the MoU between the NHS in Greater Manchester, Greater Manchester Combined Authority and Sport England.

- Supporting the development and launch of GM Moving, the comprehensive plan for physical activity and sport in Greater Manchester.

- Positioning physical activity as a key priority in the Greater Manchester’s Mayors Manifesto.

- Positioning physical activity in the refreshed GM Strategy.

- Supporting the GM Health and Social Care Partnerships application to Sport England’s Local Delivery Pilot.

2) Research and Insight

- We have invested in two Research and Insight Officers.

- Worked alongside Press Red to develop a comprehensive evidence base of physical activity in Greater Manchester as part of the GM Moving programme, which can be used by our partners.

- Leading the creation of an evaluation framework for the sector.

- Bespoke consultation, cost benefit analysis and evaluation reports for over 10 organisations.

- Disseminated national and local research on physical activity levels and under-represented groups through reports and workshops.

3) Communications

- New communications strategy developed, resulting in new targeted newsletters.

- Engaged with over 100 organisations in the consultation process of developing the new GreaterSport Strategy ‘ Changing Our Lives Together’ launched on 23 November 2017.

- Worked with the communications teams across the GMCA and Health and Social Care Partnership to develop a consistent narrative for physical activity and sport and supported localities with messaging.

- Embraced and promoted national campaigns e.g. This Girl Can.