Customer Service Assistant - Temporay

Job Title: Customer Service Assistant – temporary maternity leave cover for 6 months

Job Reference: Number L1931

Closing Date: Wednesday 24 April 2019

Interview Date: TBC

Location: Rochdale Leisure Centre

Pay Band: Band 2, £15,917 - £16,747 per annum (pro rata if part-time)

Hours of Work: 18.58 hours per week

WHAT YOU WILL BE DOING

Your role will be to provide a professional, efficient and high-quality service to customers of Link4Life. This includes greeting customers and directing them to the appropriate service they require, being responsible for cash collection and reconciliation. Promoting other services offered and ensuring up to date and accurate information is available at all times.

WHAT WE NEED FROM YOU

  • Previous experience as working in a reception area or a customer facing environment
  • Ability to work without constant supervision and under pressure
  • Knowledge of computerised leisure booking and management systems
  • Ability to deal with members of the public both in person and on the telephone
  • Ability to demonstrate numeracy/literacy skills for accurate administrative duties
  • Ability to handle cash, knowledge of stock control procedures
  • Flexibility and willingness to carry out various duties to meet operational requirements

WHAT WE CAN OFFER YOU!

Link4Life is committed to being an employer of choice and offer competitive salaries and a wide range of benefits, including access to:

  • Employee Assistance Programme
  • Free Gym Membership
  • Local Government Pension Scheme
  • Occupational Sick Pay

WHO WE ARE

We are a charity based in Rochdale that aims to inspire every member of our diverse community to live more active, creative and healthy lifestyles.

If you wish to apply for this job, please visit www.link4 life.org to download our Application Form. If you do not have access to the Internet please telephone 01706 926268/926215 to request an Application Form through the post, quoting the job reference number above.

All applications must be made using the Link4Life Application Form as we do not accept CVs

All jobs are subject to a DBS Check appropriate to the role

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